The value of patient care is the single most important factor of success for healthcare organizations transitioning to value-based care. Care coordination across delivery settings is one powerful way for ambulatory practices to increase that value by enhancing care quality, reducing cost of care, and improving patient satisfaction.
However, care coordination has been challenging for the healthcare system. For ambulatory practices, current referral and information flow processes can waste provider and staff time and lack flexibility. Hospitals face the same challenges and also suffer from limited or no access to ambulatory records or detailed care plans, especially after-hours.