Thank you for purchasing the Novii Wireless Patch system and
registering your new Pod and / or Interface.

Novii devices manufactured from early 2020 no longer need Registration or Passkey. Novii devices manufactured prior to 2020 still need the Passkey at first use, but no longer need to be registered. To obtain a Passkey, please call your local GE Technical Support number and provide the access code that you see on screen for Pod or Interface:


See below an example of the screen where you can obtain your access code


If you have multiple devices needing an access code, please note down all access codes before calling the technical support number. For Pods, only place one Pod at a time in the left charging bay of the Interface.

A list of the regional technical support numbers is provided below:

  • USA: (800) 437-1171 (Option 1: Service support and applications; then select Option 3: All other GE equipment)
  • Europe, Middle East, Africa: +358 10 39411
  • Germany: 0800 4343258
  • Australia: 1300 722 229
  • India: 1 800 425 7255