Program Guidelines Checklist

Does my lead qualify?

Eligible Participants

• HCD Service team members who are not on a variable compensation plan.
  

Eligible Submissions / Leads

• HCD product/service solutions including:
  
• NSI’s e.g. Productivity Assessments
  
• Remote Monitoring (RMS)
• Customer Training
  
• Professional Services
  
• Software add-ons
  
• Upsells or New Installs
  
• Hardware refreshes purchased through GE

Ineligible Submissions / Guidelines

• Software license renewals, service contract renewals or updates, warranty conversions, or any auto-renewal
  
• Quote revisions/refreshes - sales will already be aware of these opportunities and therefore not eligible
  
• Service request or direct request from a customer – should go directly to sales through normal channels
  
• Additional hours/parts/services to complete an existing install (that was left out of the initial quote)
  
• Only the first person to enter the lead for the opportunity is eligible for the payout
  
• Leads are not eligible if the opportunity is already being worked on by sales
  
• All leads must be entered using the HCD Listen & Lead Portal