Questions & Answers
STAR app is your digital assistant for a seamless ultrasound journey that can help you save time thanks to Augmented Reality.
- Dive into the application's augmented reality feature to navigate and discover the keyboard functionalities. This immersive experience will give further details of the system that might be new for you.
- Explore video tutorials within the app that guide you on the different functionalities of your ultrasound console.
- Find valuable tips and tricks on console and probe cleaning and disinfection – all conveniently located in one place within the app.
- Have a question? Need assistance? Our dedicated support team is just a tap away. Utilize the contact section within the app to connect with our experts who are ready to assist you.
- Explore events related to your clinical specialty in your region directly through the app. Stay informed about workshops, webinars, and training sessions to enhance your skills.
- Navigate through personalized communications based on your product and clinical specialty.
- Experience a unique 3D immersion of our GE HealthCare consoles. Easily configure it with desired accessories, and seamlessly request a quote.
STAR app is available on public stores. We invite you to look at STAR app on Apple store if you have an iPhone or Google play store if you have an android phone.
STAR app is a free mobile application included as part of every GE HealthCare ultrasound console purchase. If you're not a GE HealthCare's Ultrasound user , but you'd like to! you can still install GE Healthcare's STAR application and have a taste of our solutions and portfolio but with a limited access.
STAR app is supporting you with the entire ultrasound portoflio available today. If you have an old ultrasound console, please see the entire list of products implemented : Invenia™ ABUS 2.0 - LOGIQ™ E10/E10s - LOGIQ™ E9 - LOGIQ™ S8/S8 XDclear - LOGIQ™ S7 - LOGIQ™ e - LOGIQ™ P7/P9 - LOGIQ™ P8/P9/P10 - LOGIQ™ Fortis - Venue™ - Venue Go™ - Venue Fit ™ - Versana Premier™ - Versana Balance™ - Versana Essential™ - Versana Active™ - Vivid™ E90/E95 - Vivid™ S60N/S70N - Vivid™ T8/T9 - Vivid™ iq - Voluson™ Swift - Voluson™ E8 - Voluson™ E10 - Voluson™ S10/S10 Exp - Voluson™ S8t - Voluson™ S6/S8 - Voluson™ P6/P8 - Voluson™ Expert 22 - Voluson™ Expert 20
STAR app is using augmented reality technology. If you have an iphone, it is compatible from iphone 6s. Minimum version of iOS recommended is iOS 13 or greater. If you have an android phone, there is the list of phones who support Augmented reality technology, please access here. Depending the model of your phone, you can be requested to download the ARcore application upstream. Minimum version of android recommended is Android 8.1 (API 27) or later.
STAR app will be configure accordingly with the selection you have made while configuring your application. This phase is important, it will determine the product we will guide you with, the language of the content and all the event and communication related. You can choose between 10 languages : English - French - German - Greek - Italian - Polish - Romanian - Russian - Spanish - Ukranian.
No but it could let you know where to meet us for sharing a cup of coffee during one of our physical events near to your city!
Feel confident, no personal data are stored. If you want to know more, we recommand to consult this page : https://www.gehealthcare.com/about/terms-and-conditions